Privacy Statement

Effective Date: 01/07/2024

Introduction

Fly Australia Charter is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website https://flyaus.com.au/, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this Privacy Statement carefully. If you do not agree with the terms of this Privacy Statement, please do not access the Site.

Information We Collect

Personal Information
We may collect personally identifiable information, such as your name, email address, and phone number, when you voluntarily provide it to us.

Non-Personal Information
We may collect non-personal information about you, such as your browser type, operating system, IP address, and browsing behaviour on our Site. This information helps us improve the functionality and user experience of the Site.

Use of Your Information

We may use the information we collect from you for the following purposes:

To provide, operate, and maintain our Site
To improve, personalize, and expand our Site
To understand and analyse how you use our Site
To communicate with you, including customer service, updates, and promotional materials
To detect, prevent, and address technical issues

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
To comply with legal obligations
To protect and defend our rights or property
To prevent or investigate possible wrongdoing in connection with the Site
To protect the personal safety of users of the Site or the public

Cookies and Tracking

Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to the processing of your personal information or to withdraw your consent. To exercise these rights, please contact us at info@flyaus.com.au.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page. You are advised to review this Privacy Statement periodically for any changes.

Contact Us

If you have any questions about this Privacy Statement or our privacy practices, please contact us at:

Sydney Office | +61 2 8106 0079 | info@flyaus.com.au
Level 1, Hanger 109, Drover Rd Bankstown Airport NSW

Whitsundays Office | 1300 320 330 | whitsundays@flyaus.com.au
Main Passenger Terminal, Whitsunday Airport, 12 Air Whitsunday Road, Flametree Qld 4802

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